Careers / Operations Team

Operational Positions

Please find below the job openings for our Operational Division.

  • About the role:

    The IT Associate at MSMF supports the IT team in maintaining and enhancing the Fund’s technological infrastructure to ensure smooth digital and event operations. This role involves assisting with the setup of AV equipment for workshops and events, updating MSMF’s websites, troubleshooting technical issues, and providing technical support to members and staff.

    Key Responsibilities include:

    • AV Equipment Setup: Assist in setting up, testing, and troubleshooting audiovisual equipment for MSMF workshops, networking events, and other activities to ensure seamless presentations and experiences.

    • Website Management: Support updating and maintaining MSMF’s websites, ensuring content is current, functional, and aligned with branding standards.

    • Technical Troubleshooting: Diagnose and resolve technical issues related to AV equipment, websites, software, and hardware used by MSMF members and staff.

    • System Maintenance: Help maintain and update software, hardware, and network systems to ensure reliability, security, and efficiency.

    • Resource Documentation: Maintain clear records of IT processes, system updates, troubleshooting guides, and AV setup instructions.

    • Collaboration: Work closely with other departments to understand their technological needs and implement effective solutions.

    Commitment level:

    Approximately 3–4 hours per week, flexible depending on event schedules and technical demands

    Busiest period during the year:

    Consistent involvement throughout the year, with increased activity during major events, workshops, and website update cycles

    Desired Skills/Traits:

    • Basic to intermediate knowledge of AV equipment setup and troubleshooting

    • Familiarity with website content management systems (CMS) and basic web editing

    • Experience with software and hardware troubleshooting

    • Strong problem-solving skills and technical adaptability

    • Good communication skills for supporting non-technical users

    • Organisational skills to manage IT and AV resources and documentation

    • Proactive and able to work independently and as part of a team

    Previous experience in IT support, AV, or web maintenance is an advantage but not required

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